Effective Date: 03-04-2025
Introduction
Welcome to Festown.com and its mobile application("the App"). Your privacy is important o us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our App, which provides on-demand and seasonaly demand celebrities. By using our services, you agree to the practices described in this privacy policy.
Clients & Event Organizers: Name, contact details, event details, payment information.
Artists & Performers: Name, contact details, professional background, portfolio, social media links, payment details.
General Users: Email addresses for newsletters, inquiries, or promotions.
Device & Usage Information: IP addresses, browser type, device information, and pages visited.
Cookies & Tracking Technologies: We use cookies to improve user experience, track preferences, and analyze website traffic.
Location Data: If enabled, we may collect real-time location data for event planning, talent allocation, and personalized services. Users can disable location access in their device settings.
To facilitate event bookings and artist management.
To process payments and manage financial transactions.
To provide customer support and resolve disputes.
To enhance user experience and personalize recommendations.
To send marketing emails, promotional offers, and updates (you can opt out anytime).
To ensure security, fraud prevention, and compliance with legal requirements.
To use location-based data for better event coordination and recommendations (only with user consent).
Festown’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information without parental consent, we will take steps to remove the information from our system. Parents or guardians who believe their child’s data has been collected can contact us for deletion.
We do not sell or rent personal data. However, we may share information with:
Performers & Clients (only necessary details for booking and event coordination).
Payment Processors (secure third-party payment gateways).
Service Providers (such as marketing, analytics, or IT support teams).
Legal Authorities (if required by law, fraud prevention, or security concerns).
We implement encryption, firewalls, and secure databases to protect your data.
We retain personal data only as long as necessary for business, legal, or security reasons.
Access & Update: You can review and update your information.
Opt-Out: You may unsubscribe from marketing communications.
Request Deletion: You can request data deletion, subject to legal obligations.
Location Access: You can disable location tracking through your device settings at any time.
Festown may include links to third-party websites (such as social media, payment gateways). We are not responsible for their privacy practices. Please review their policies before sharing personal information.
We may update this Privacy Policy periodically. Changes will be communicated through our website or direct notifications.
If you have any questions or requests regarding this Privacy Policy, please contact us at:
📩 Email: support@festown.com
📞 Phone: +91 9142082575
Address: Zeromile, Muzaffarpur, Bihar,842002
By using Festown, you agree to this Privacy Policy.
Thank you for trusting Festown for your entertainment needs. We are committed to protecting your privacy and providing a secure experience.
